Lucamari - Italian Ice Cream / Gelato Products Supplier

How To Buy Online

Retures Policy

Have to check the thai rules about this point and follow them

How to exercise the right of withdrawal

The right of withdrawal means exercised by sending, within the specified period of 10 days from the receipt of the goods, of a written communication at:

LucaMari Co Ltd

48/12-13 VIset road, Moo2. A Muang

Phuket 83130 Thailand

by registered letter with acknowledgement of receipt. The communication can be sent, within the same period, also by fax, or email, within 48 hours. The customer, where intends to use the right of withdrawal, should be at their own costs, to the refund of the goods or goods covered by the contract within 15 working days of the date of receipt of the goods ensuring delivery at the headquarters.

The product must be returned intact and full of every accessory, original package, and documents.

FOR THE REFUND OF THE GOODS use ordinary parcel post or courier in free port.

Do Not send the Made in marking as it would be automatically rejected.

LucaMari Co Ltd reserves from 15 to 30 days in order to carry out any reimbursement by cheque with letter accompanying sent directly.

THE REIMBURSEMENT ONLY CONCERNS THE VALUE OF Article made.

The costs of transport are not refundable.

The product must be returned intact and full of every accessory, original package, and original documents annexes (tax receipt/invoice).

Condition for the exercise of the right of withdrawal.

The substantial integrity of the goods or goods covered by the contract and of the packages not that of accompanying documents (original tax receipt/invoice) is an essential condition for the exercise of the right of withdrawal.

Jurisdiction and place of jurisdiction

Any dispute concerning the application, implementation, interpretation and infringement of this contract is subject to Thailand jurisdiction. Any dispute between the parties in relation to this contract will be competent always and however the Forum of Phuket?????